Revolut is a digital UK bank founded in 2015 with millions of UK customers. When the Revolut app or online banking goes down, it disrupts payments, transfers, and access to account information for users across the country. This guide explains the most common Revolut login problems in 2026, step-by-step fixes for each issue, and how to contact Revolut support when you need urgent help. Why is my Revolut login not working today?Revolut login issues today fall into three broad categories. The first is a wider outage affecting all customers, which Revolut will usually acknowledge on its service status page within 15-30 minutes. The second is an app-specific problem caused by an outdated version, corrupted cache, or device permission issue. The third is an account-specific problem such as a forgotten password, locked PIN, or expired security credentials. Before assuming there is a problem with your account, check the official Revolut service status page at https://www.revolut.com/legal/known-issues. You can also check Down Detector, which aggregates real-time user reports of outages across UK banks. If both show Revolut as operational, the issue is most likely on your device or with your specific account. Is Revolut down right now in the UK?To check if Revolut is down right now, the fastest method is to visit the Revolut service status page directly. Revolut updates this page during outages with the affected services and an estimated resolution time. If you cannot reach the Revolut website at all, this itself can indicate a wider problem with Revolut infrastructure. Down Detector also tracks Revolut outages based on user reports. A spike in reports above 50-100 in the last hour usually indicates a real problem rather than isolated device issues. Revolut also posts outage updates on its official social media accounts, often before the status page is updated. What are the most common Revolut login problems in 2026?The most frequently reported Revolut login problems in 2026 are:
How to fix face ID not recognised on RevolutIf you are experiencing face ID not recognised with Revolut, start by force-closing the app and reopening it. If the problem persists, ensure your app is updated to the latest version from the App Store or Google Play. For persistent issues, contact Revolut support on in-app chat only. How to fix app crash after update on RevolutIf you are experiencing app crash after update with Revolut, start by force-closing the app and reopening it. If the problem persists, ensure your app is updated to the latest version from the App Store or Google Play. For persistent issues, contact Revolut support on in-app chat only. How to fix verification code not arriving on RevolutIf you are experiencing verification code not arriving with Revolut, start by force-closing the app and reopening it. If the problem persists, ensure your app is updated to the latest version from the App Store or Google Play. For persistent issues, contact Revolut support on in-app chat only. How to fix card unfreeze delayed on RevolutIf you are experiencing card unfreeze delayed with Revolut, start by force-closing the app and reopening it. If the problem persists, ensure your app is updated to the latest version from the App Store or Google Play. For persistent issues, contact Revolut support on in-app chat only. How do I contact Revolut customer service?Revolut customer service can be reached on in-app chat only, available 24/7 in-app. If you cannot log in to the app, the phone line is the fastest way to verify your identity and regain access. Revolut also offers in-app chat support and social media support through its official accounts. When calling Revolut support, have your account details, registered phone number, and a form of ID ready. Revolut will ask security questions to verify your identity before discussing the account. How can I access my Revolut account if the app is down?If the Revolut app is down, you have several alternative access routes. Online banking via a desktop browser often continues to work even when the mobile app fails, because the underlying systems are partially separate. Visit https://app.revolut.com/ from a web browser to try this option. For urgent access, calling Revolut on in-app chat only allows you to perform basic account operations including checking balances, making payments, and resolving urgent issues. Visiting a Revolut branch (where applicable) is another option for high-street customers, though digital-only banks like Monzo, Starling, and Revolut do not have branches.
Frequently Asked QuestionsWhy is my Revolut app not working today?If your Revolut app is not working today, the most common causes are a temporary outage, an outdated app version, or a device-specific problem. Check the Revolut status page first to see if there is a known issue. If the status page shows operational, force-close the app and reopen it. If that fails, uninstall and reinstall the app from your device's app store. For persistent issues, contact Revolut on in-app chat only. How do I reset my Revolut login password?To reset your Revolut login password, go to the official Revolut login page and select 'Forgotten password' or 'Reset password'. You will need to verify your identity using your registered email, mobile number, or memorable information. Revolut will send a reset code to your registered contact details. If you cannot access your registered contact methods, you will need to call Revolut directly on in-app chat only to verify your identity over the phone. Why does my Revolut app keep logging me out?Your Revolut app may keep logging you out for several reasons. Common causes include security timeouts after periods of inactivity, app updates that require re-authentication, conflicting biometric settings, or VPN connections that Revolut flags as suspicious. Try logging in without a VPN, ensure your app is on the latest version, and check that your device's date and time settings are set to automatic. Is Revolut down right now?To check if Revolut is down right now, visit the official Revolut service status page at https://www.revolut.com/legal/known-issues. You can also check Down Detector, which tracks user-reported outages in real time. Revolut typically posts updates on its official social media accounts during major outages. If you are experiencing problems but the status page shows operational, the issue is likely device-specific rather than a wider outage. How long does it take to get back into my Revolut account after being locked out?The time required to regain access to a locked Revolut account depends on how it was locked. Self-service password resets typically take a few minutes if your registered contact details work. If you need to verify your identity by phone, expect 15-30 minutes during busy periods. If a full identity verification is required (such as document checks), it can take 1-3 working days. Calling in-app chat only directly is usually the fastest route. Can I log in to Revolut on multiple devices?Revolut allows you to use online banking on multiple devices, but the mobile app is typically registered to a single primary device for security. If you switch phones or want to add a second device, Revolut will require you to verify your identity again, often using a one-time code sent to your registered mobile number or email. Some Revolut features may require re-verification after each device change. What should I do if I receive suspicious Revolut login alerts?If you receive Revolut login alerts you did not trigger, treat them as a security warning. Do not click any links in suspicious emails or text messages. Log into your Revolut account directly through the official app or website (never through a link in a message) and check recent activity. Change your password immediately if you suspect unauthorised access. Contact Revolut fraud team on in-app chat only to report any unrecognised activity. Why is my Revolut biometric login not working?Revolut biometric login problems are typically caused by changes to your device's biometric settings, recent app updates, or operating system updates that have reset permissions. Open your device settings, ensure Revolut has biometric permission enabled, and re-register your fingerprint or face ID if needed. Within the Revolut app, you may need to disable and re-enable biometric login in the security settings to refresh the link. Other UK bank login problemsIf you are also experiencing issues with another UK bank, the troubleshooting steps below cover the most common login problems for major UK banks and building societies. Digital banks
High-street banks
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Revolut Login Problems UK 2026: How to Fix Revolut Login Not WorkingFix Revolut login problems in 2026. Quick solutions for app not working, locked accounts, password resets, and how to reach Revolut customer service. 
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