Broadband in My Area: Check Speeds by Postcode

How to check broadband at your address

Checking which broadband technologies and speeds reach a specific UK address starts with the postcode. Ofcom runs a free online checker that shows broadband and mobile availability by postcode. The checker displays the types of network available, such as full fibre, cable, or fixed wireless, and the maximum download and upload speeds that can be ordered. It also shows mobile coverage for voice and data both indoors and outdoors. The results are based on data supplied by network operators and are updated regularly.

To use the checker, enter the postcode and select the address from the list. The results will show whether full fibre is available, which is a fibre connection all the way to the home, and whether gigabit-capable broadband is present. Gigabit-capable means the network can deliver download speeds of at least 1,000 Mbit/s. The checker also indicates if the address is in a area where the universal service obligation applies, which can help if speeds are very low. It is worth checking before signing a new contract, as availability can change quickly when networks are built.

Full fibre and gigabit coverage across the UK

According to Ofcom's Connected Nations spring 2026 update, based on January 2026 data, full fibre reaches 82% of UK homes, which is 24.9 million of 30.5 million homes. Gigabit-capable broadband reaches 89% of UK homes, or 27.1 million, up from 87% in July 2025. These figures show that the majority of homes can access very fast connections, but there are still gaps. Full fibre is the most reliable technology for high speeds, while gigabit-capable can include cable and other technologies that may not be full fibre.

The number of homes that cannot get decent broadband, defined as 10 Mbit/s download and 1 Mbit/s upload from a fixed line or fixed wireless network, has fallen to 39,000, down from 44,000. This is a small proportion of the UK, but for those affected it can be a significant problem. There are 12.4 million full-fibre connections, which is 47% of premises that have full fibre available. This means that while full fibre is available to many, take-up is lower, possibly because some households are satisfied with their current speeds or are unaware of the options.

If your home cannot get decent broadband

If the postcode checker shows that your home cannot get decent broadband, there are steps to take. Decent broadband is defined as 10 Mbit/s download and 1 Mbit/s upload. If no fixed line or fixed wireless network can provide this, you may be able to request a connection under the universal service obligation. This is a legal right to a decent broadband connection, and it can be provided by any designated provider. The provider may use different technologies to deliver the service, and there may be a cost if the connection exceeds a certain threshold. It is advisable to contact several providers to ask about the universal service obligation.

Another option is to consider mobile broadband or satellite services, which may be available even if fixed networks are not. Ofcom's checker includes mobile coverage, so you can see if a mobile network offers good indoor or outdoor coverage. If mobile coverage is strong, a mobile broadband router might be a practical solution. For satellite, services are available across the UK, but they may have higher latency and different pricing. If you believe you should have access to decent broadband and are not getting it, you can also raise the issue with your local authority or MP, as broadband rollout is a matter of public interest.

Reading speed figures before you sign

When you check speeds, it is important to understand what the numbers mean. Advertised speeds are often the maximum possible, not what you will always get. Ofcom requires providers to give a minimum guaranteed speed at the point of sale, and if the service falls below that, you may have the right to exit the contract without penalty. The checker shows the maximum download and upload speeds available, but actual speeds can vary due to factors like distance from the cabinet, wiring, and network congestion. Full fibre typically delivers more consistent speeds than older technologies.

Look for the technology type: full fibre, cable, or part-fibre. Full fibre is the most future-proof and can support gigabit speeds. Gigabit-capable means the network can deliver at least 1,000 Mbit/s download. If you need to upload large files or work from home, check upload speeds too, as these are often lower. The checker also shows whether the address is in a area with high-speed coverage. Before signing, ask the provider for the estimated speed at your address and the minimum guaranteed speed. This will help you avoid disappointment and ensure you get the service you need.

Switching once you know what is available

Once you know what is available, switching provider is straightforward. One Touch Switch launched on 12 September 2024 for switching broadband or landline provider between networks. With One Touch Switch, the customer contacts only the new provider, and the current provider must give switching information including early termination charges. This means you do not need to contact your old provider to cancel; the new provider handles the switch. This process is designed to make switching quicker and less hassle. It applies when moving between different networks, such as from a cable network to a full-fibre network.

If you are switching within the same network, the process may be different, and you may need to contact your current provider. Always check the terms of your contract for any early termination charges. Ofcom automatic compensation from 1 April 2026 provides £10.34 per day when a repair after loss of service is delayed. This compensation is automatic and does not require you to claim. It also applies to missed appointments and delayed installations. Knowing your rights can help if things go wrong. Before switching, compare the speeds and prices available at your address, and consider whether a new contract would lock you in for a period.

Checklist for checking your area

Use this checklist to check broadband at your address. First, enter your postcode into Ofcom's free online checker. Note the technologies available: full fibre, cable, or fixed wireless. Check the maximum download and upload speeds. See if gigabit-capable broadband is available. Look at mobile coverage for indoor and outdoor. If speeds are below 10 Mbit/s download and 1 Mbit/s upload, check if you can request a universal service obligation connection. Ask providers about minimum guaranteed speeds. Check if you are eligible for automatic compensation for delays. If switching, use One Touch Switch and ask the new provider for switching information. Finally, consider future needs, such as working from home or streaming, when choosing a package.

Remember that coverage figures are national averages, and your experience may differ. The Ofcom checker is the most reliable source for your specific address. If you find that full fibre is not yet available, it may be coming soon, as networks are being built. You can register your interest with providers to be notified when it arrives. If you are in a rural area, you may have fewer options, but the universal service obligation and mobile broadband can help. Always read the terms and conditions before signing, and keep a record of the speeds promised. This will help if you need to complain or switch later.

Source: Ofcom.

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Frequently asked questions

How can I check which broadband technologies are available at my address?

Use Ofcom's free online checker. Enter your postcode and select your address to see the technologies available, such as full fibre, cable, or fixed wireless, and the maximum download and upload speeds.

What do the national coverage figures for full fibre and gigabit mean for me?

They show the proportion of UK homes that can get these services. Full fibre reaches 82% of homes, and gigabit-capable reaches 89%. Your address may be in the remaining percentage, so check your postcode for specific availability.

What can I do if my home cannot get decent broadband?

Decent broadband is 10 Mbit/s download and 1 Mbit/s upload. If no fixed line or fixed wireless network can provide this, you may request a connection under the universal service obligation. Mobile or satellite broadband may also be options.

What is One Touch Switch and how does it work?

One Touch Switch launched on 12 September 2024 for switching between networks. You contact only the new provider, and your current provider must give switching information including early termination charges. The new provider handles the switch.

What compensation can I get if my broadband repair is delayed?

Ofcom automatic compensation from 1 April 2026 provides £10.34 per day when a repair after loss of service is delayed. This is automatic and also applies to missed appointments and delayed installations.