| Business Payments |
Tide charges From £11 + VAT for its card reader hardware, with no monthly fee for the reader itself, though a Tide business account is required. Payouts arrive the next business day. Tide is an FCA-regulated e-money institution, not a bank, and the reader suits small UK businesses.
Tide offers a card reader with hardware from £11 + VAT, no monthly fee, next business day payout, but requires a Tide business account.
KEY FACTS
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LAST REVIEWED 2026-09-06
Fees
Tide markets its card reader with a headline hardware price from £11 + VAT. There is no separate monthly fee for the card reader itself, although a Tide business account is required to use the service. Transaction fees are not published in the brief; Tide typically applies a percentage rate per transaction, but the exact figure is not supplied. Businesses should check the Tide website for the current rate.
The card reader is a physical point-of-sale device that connects to a smartphone or tablet via Bluetooth. It accepts contactless, chip and PIN, and mobile payments. There are no long-term contracts mentioned, and the reader is purchased outright rather than leased. This differs from some providers that offer terminals on rental agreements, which are subject to the Payment Systems Regulator's 18-month cap on initial terms for POS terminal contracts.
For comparison, interchange fees for consumer debit and credit card transactions are capped at 0.2% and 0.3% respectively under the Interchange Fee Regulation, but these are not the same as the merchant service charge. Tide's total cost per transaction will include scheme fees, acquirer fees, and Tide's margin, but the exact breakdown is not published.
Hardware
Tide offers a compact card reader that pairs with the Tide mobile app. The hardware cost is from £11 + VAT, which is a one-off purchase price. The reader is portable and suitable for businesses that need to take payments on the go, such as tradespeople, market stalls, and small retailers.
The device supports contactless, Apple Pay, Google Pay, and chip and PIN. It connects via Bluetooth to a smartphone or tablet, and the Tide app processes the transaction. There is no separate terminal rental fee, and no minimum contract period is mentioned. The reader is supplied with a charging cable and a quick-start guide.
Businesses should note that the reader is not a standalone terminal; it requires a compatible mobile device with the Tide app installed. The app is available for iOS and Android. Tide does not publish the battery life or connectivity specifications in the brief, but typical devices offer several hours of use on a single charge.
Compared to other providers, the upfront cost is relatively low, but the total cost of ownership will depend on transaction volumes and the applicable transaction fee, which is not published.
Payout
Funds from card transactions processed through the Tide card reader are settled into the linked Tide business account on the next business day. This is a standard settlement period for many payment providers, though some offer faster payouts for an additional fee. Tide does not mention any fee for standard next-day settlement.
For example, a transaction made on a Monday will typically be available in the Tide account by Tuesday, provided it is a business day. Transactions made on weekends or bank holidays will be processed on the next working day. The exact cut-off time for transactions to be included in the next day's settlement is not published.
Businesses that need faster access to funds may consider other providers that offer instant settlement, but Tide's next-day payout is suitable for most small businesses. There is no minimum payout threshold mentioned, and funds are automatically credited to the account.
It is important to note that the payout is made to the Tide business account, not a personal account. This reinforces the requirement to have a Tide business account to use the card reader service.
Account requirement
To use the Tide card reader, a business must hold a Tide business account. Tide offers current accounts for sole traders, limited companies, and partnerships. The account itself may have a monthly fee; for example, Tide's paid plans start at £2.99 + VAT per month, but there is also a free plan available. The card reader can be used with any Tide account, but the transaction fees and features may vary depending on the plan.
The requirement to have a Tide account means that the card reader is not available as a standalone service. This is a common model among neobanks and e-money institutions, as it integrates payments with the business current account. Businesses that already bank with Tide can simply order the reader from the app or website.
Opening a Tide account is typically quick and can be done online. Tide is regulated by the Financial Conduct Authority (FCA) as an e-money institution, so customer funds are safeguarded rather than covered by the Financial Services Compensation Scheme (FSCS). Businesses should be aware of this distinction when choosing a provider.
There is no contract length specified for the card reader, and the reader is purchased outright, so there is no ongoing commitment beyond the account fees.
Regulatory status
Tide is authorised by the Financial Conduct Authority (FCA) as an electronic money institution (EMI), not as a bank. This means it is regulated for issuing e-money and providing payment services, but it does not hold a banking licence. Customer funds are safeguarded in accordance with the Electronic Money Regulations 2011, which means they are kept separate from Tide's own funds and protected in the event of insolvency.
However, funds held with an EMI are not covered by the Financial Services Compensation Scheme (FSCS), which protects deposits up to £85,000 per person at banks. Businesses should consider this when deciding where to hold their money. Tide's FCA registration can be verified on the FCA register.
As an EMI, Tide is subject to FCA oversight for anti-money laundering, conduct, and safeguarding. The card reader service is provided under Tide's e-money licence, and transactions are processed through partner acquiring banks. The exact acquiring bank is not named in the brief.
Consumers and businesses are protected by the FCA's complaint procedures, and unresolved complaints may be referred to the Financial Ombudsman Service (FOS), which has a maximum award limit that is not published in this brief.
Who it suits
The Tide card reader is best suited to small businesses, sole traders, and freelancers that already use or are willing to open a Tide business account. It is particularly useful for businesses that need a portable payment solution, such as mobile hairdressers, plumbers, electricians, and market traders. The low upfront cost of the reader (from £11 + VAT) makes it accessible for startups and micro-businesses.
Businesses that process a high volume of card transactions may find that Tide's transaction fees (not published) are competitive, but they should compare with other providers. The next-business-day payout is standard and may be sufficient for most small businesses. However, businesses that require instant access to funds or that do not want to hold their main business account with an EMI may prefer a traditional bank or a different payment provider.
Tide's ecosystem includes invoicing, expense management, and accounting integrations, which can be beneficial for business owners who want to manage finances in one place. The card reader integrates seamlessly with the Tide app, and funds are automatically reconciled.
Businesses that need a standalone card reader without a business account, or that require a full merchant account with a bank, should look elsewhere. The Tide card reader is a simple, low-cost solution for businesses that are comfortable with an e-money institution.
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Disclaimer. This guide is editorial information drawn from primary sources. It is not financial, legal or tax advice and does not recommend any provider. Figures are those published by the named sources on the review date and may change. Kael Tripton Ltd receives no commission, referral fee or lead payment from any provider named on this page. |
Frequently asked questions
What is the Tide card reader fee?
The Tide card reader has a hardware cost from £11 + VAT. There is no monthly fee for the reader itself, but a Tide business account is required, which may have a monthly fee (e.g., £2.99 + VAT for paid plans). Transaction fees are not published in the brief; you should check the Tide website for the current rate per transaction.
Do I need a Tide account?
Yes, you need a Tide business account to use the Tide card reader. The reader is not available as a standalone product. Tide offers free and paid business accounts, and the card reader can be used with any of them. The account is an e-money account, not a bank account, and is regulated by the FCA.
Payout time?
Funds from card transactions are settled into your Tide business account on the next business day. For example, a transaction on Monday will be available by Tuesday. Transactions on weekends or bank holidays are processed on the next working day. There is no fee for standard next-day settlement.
Is Tide a bank?
No, Tide is not a bank. It is an electronic money institution (EMI) authorised by the Financial Conduct Authority (FCA). This means it provides e-money and payment services but does not hold a banking licence. Customer funds are safeguarded, but they are not protected by the Financial Services Compensation Scheme (FSCS).
Monthly fee?
The Tide card reader itself has no monthly fee. However, a Tide business account is required, and Tide offers both free and paid plans. Paid plans start at £2.99 + VAT per month. The card reader is purchased outright for a one-off cost from £11 + VAT.
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