Citizen Housing Group Ltd has published a procurement opportunity for cyber insurance services with an estimated value of an undisclosed value. The submission deadline is the date stated in the official notice, giving eligible UK suppliers a limited window to prepare and submit bids through the official Find a Tender portal.

Published on 2026-04-10, this contract is open to suitably qualified suppliers across the United Kingdom. All businesses interested in bidding should review the full tender documentation and confirm they meet all eligibility requirements before the closing date.

Contract overview

This new insurance clause covers: Invoice Manipulation: This is a new cover to reimburse you for loss as a direct result of theft committed by a third party of a client's money or other financial assets that the client intended to send to you for the provision of goods and services, but which you did not receive as a result of fraudulent electronic communications designed to impersonate a senior executive officer or employee. New Vendor Fraud: This is a new cover to reimburse you for loss as a direct result of a fraudulent third party posing as a legitimate vendor of goods or services with whom you are transacting for the first time, resulting in you paying for goods or services that you did not receive. Physical Goods Fraud: This is a new cover to reimburse you for loss as a direct result of a third party committing any phishing, vishing or other social engineering attack against an employee or senior executive officer that results in you sending the company's tangible property or goods to an unintended party. However, this Section will not cover loss as a result of a legitimate customer not paying or refusing to pay for tangible property or goods that you have sent. Theft of Client Funds: This is a new Section to reimburse you for loss as a direct result of you having to reimburse a client for theft of the client's money or other financial assets from a client's bank account that you had access to, provided that the theft was as a result of a social engineering attack committed against you by a third party. Voluntary & Regulatory Shutdown: This is a new cover to reimburse you for income loss and increased cost of working as a result of an interruption to your business operations where it was reasonable and necessary for you to take your computer systems offline to manage a cyber event or a where a governmental entity or regulatory body expressly requires you to take your computer systems offline in response to a cyber event. Lost or Missed Bids: This is a new cove

Citizen Housing Group Ltd is the contracting authority. The estimated value is an undisclosed value and the deadline is the date stated in the official notice. Download the full specification from the official portal before preparing a bid.

Is your business eligible?

This contract is most relevant to IT consultancies, software developers, managed service providers. Suppliers typically need to demonstrate experience delivering similar contracts, appropriate financial standing, and hold Cyber Essentials Plus, ISO 27001.

Under the Procurement Act 2023, Citizen Housing Group Ltd must actively consider SME participation. Check whether this contract has been structured into lots.

• Proven track record in it & technology contracts of comparable scope
• Financial standing appropriate for a an undisclosed value contract
• Relevant certifications: Cyber Essentials Plus, ISO 27001
• Capacity to mobilise within Citizen Housing Group Ltd’s required timeframe

How to submit a bid

• Step 1 — Access the notice: Visit Find a Tender at https://www.find-tender.service.gov.uk/Notice/032664-2026
• Step 2 — Register free: Create or log in to your supplier account
• Step 3 — Download documents: Read the full ITT before preparing your response
• Step 4 — Raise clarifications: Submit questions early — Q&A typically closes 1–2 weeks before the deadline
• Step 5 — Submit before the date stated in the official notice: Late submissions are not accepted

What the buyer will evaluate

Citizen Housing Group Ltd will assess all compliant bids against published criteria. Buyers typically apply a 60% quality and 40% price weighting. Under the Procurement Act 2023, social value is a mandatory evaluation criterion.

Writing a winning bid

• Lead with an executive summary addressing Citizen Housing Group Ltd’s objectives directly
• Provide two or more case studies with measurable outcomes from comparable contracts
• Include specific, costed social value commitments
• Price to win but ensure your margin covers full delivery

Frequently asked questions

Can SMEs bid for this contract?

Yes. The Procurement Act 2023 requires Citizen Housing Group Ltd to consider SME suitability and remove unnecessary barriers.

Is registration on the portal free?

Yes. Registering as a supplier on Find a Tender is completely free.

Where are the full tender documents?

All documents are on the official Find a Tender listing at https://www.find-tender.service.gov.uk/Notice/032664-2026.

This article is for informational purposes only. Always verify all details on the official procurement portal before submitting a bid. Kael Tripton is not affiliated with or endorsed by Citizen Housing Group Ltd or the UK government.