What Happens If Your Energy Supplier Goes Bust? Ofgem SoLR Explained
If your energy supplier fails, Ofgem's SoLR process keeps supply running. 30 suppliers failed in 2021-2022. Credit balance recovery, switching restrictions explained.
Ofgem TPI Regulation: Business Energy Broker Rules and Undisclosed Commissions
Ofgem TPI licensing for business energy brokers expected 2027. Undisclosed commission scandal, PS2bn class action and your rights against broker mis-selling explained.
Ofgem Energy Switching Rights in 2026: 8 Week Rule Explained
Under Ofgem rules, a domestic energy switch should complete within 8 weeks. This is the maximum time allowed for the transfer from your old supplier to the new one. The 8-week period starts when you request the switch, and your new supplier must handle the process.
Smart Meters: Your Rights Under Ofgem Rules -- Installation, Faults and Switching
Smart meters are not mandatory. Ofgem rules on faulty meters, remote prepayment switching restrictions and SMETS1 vs SMETS2 compatibility explained. June 2026.
Ofgem Energy Supplier Obligations: What Your Supplier Must Do Under UK Rules
What energy suppliers must do under Ofgem licence conditions: price cap compliance, 8-week complaint response, Priority Services Register and Energy Ombudsman participation.
Ofgem Energy Price Cap Explained: Unit Rates, Standing Charges and Who It Covers
Ofgem price cap explained: quarterly unit rate maximums on default tariffs, what it does and does not cap, fixed tariff comparison and supplier overcharging rights.
Energy Ombudsman: How to Complain in 2026 : 8 Week Rule
In 2026, complain to your energy supplier first. If they do not resolve the issue within 8 weeks, escalate to the Energy Ombudsman. The Ombudsman investigates and can order a remedy, but only after the supplier has had the chance to respond.
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