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Fair Use Policies on Mobile Data: What They Mean

Fair Use Policies on Mobile Data: What They Mean

Unlimited mobile data plans in the UK frequently carry fair use policies that can slow or cap usage above certain thresholds. Ofcom rules require operators to disclose these restrictions clearly.

16 Jun 2026 · 6 min read
Femtocells Explained: What They Are and How to Get One

Femtocells Explained: What They Are and How to Get One

A femtocell is a small operator-supplied base station that creates a genuine 4G signal inside your home by routing cellular traffic over your broadband connection. This article explains how the technology works, which UK operators offer femtocells, and how to request one.

16 Jun 2026 · 7 min read
How to Improve Mobile Signal at Home Without a Booster

How to Improve Mobile Signal at Home Without a Booster

Poor indoor mobile signal is one of the most common complaints raised with Ofcom. Several legal options exist to improve coverage at home, from enabling WiFi calling to requesting a femtocell from your operator, without the risks that come with illegal signal boosters.

16 Jun 2026 · 7 min read
WiFi Calling vs VoIP: What Is the Difference?

WiFi Calling vs VoIP: What Is the Difference?

WiFi calling and VoIP apps both use the internet to carry voice, but they work in fundamentally different ways with different implications for call quality, reliability, and emergency access. Here is how they compare.

16 Jun 2026 · 6 min read
WiFi Calling Explained: How It Works and How to Enable It

WiFi Calling Explained: How It Works and How to Enable It

WiFi calling routes voice calls over a broadband connection rather than the cellular network, letting you make and receive calls in areas with poor mobile signal. This article explains how the technology works, which UK operators support it, and what to know about 999 calls.

16 Jun 2026 · 7 min read
Mobile Signal Boosters: What Is Legal in the UK

Mobile Signal Boosters: What Is Legal in the UK

Most mobile signal boosters sold online are illegal to use in the UK because they cause harmful interference with licensed spectrum. Ofcom has approved a narrow class of boosters and there are several legal alternatives.

16 Jun 2026 · 6 min read
How to Report a Mobile Not Spot to Ofcom

How to Report a Mobile Not Spot to Ofcom

Ofcom's Connected Nations framework maps UK coverage gaps. Here is how to submit a not-spot report, what data strengthens a submission, and how reports feed into coverage obligation monitoring.

16 Jun 2026 · 6 min read
What Is a Mobile Dead Zone?

What Is a Mobile Dead Zone?

A mobile dead zone is an area where no operator provides usable voice or data coverage. Ofcom tracks these as 'not spots' and the Shared Rural Network programme is designed to eliminate the worst of them.

16 Jun 2026 · 6 min read
5G and Health Concerns: What Ofcom and the WHO Say

5G and Health Concerns: What Ofcom and the WHO Say

Scientific and regulatory bodies including the WHO, ICNIRP, and the UK Health Security Agency have reviewed the evidence on 5G and radiofrequency exposure. Their conclusions are consistent and clearly stated.

16 Jun 2026 · 8 min read
Indoor vs Outdoor 5G Coverage: Why It Differs and What to Expect

Indoor vs Outdoor 5G Coverage: Why It Differs and What to Expect

5G signals on the 3.5 GHz band face significantly greater indoor attenuation than the lower frequencies used for 4G. Understanding how different bands behave indoors explains why your phone may show 5G outside but not once you step through the front door.

16 Jun 2026 · 8 min read
5G Explained: What It Actually Means for UK Consumers

5G Explained: What It Actually Means for UK Consumers

5G is the fifth generation of mobile network technology, but its practical impact for most UK users in 2026 is more nuanced than the marketing suggests. Here is what Ofcom’s data and the technical standards actually show.

16 Jun 2026 · 7 min read
International Calls From a UK Mobile: How Costs Work

International Calls From a UK Mobile: How Costs Work

International call charges on UK mobiles are not regulated the same way as domestic rates, and the cost structure varies considerably between plans and operators. Here is what you need to know.

16 Jun 2026 · 7 min read
EU Roaming Charges for UK Mobile Users: What to Expect

EU Roaming Charges for UK Mobile Users: What to Expect

UK mobile users travelling to EU countries face a varied landscape of roaming charges since Brexit ended automatic EU protections. This article explains what operators must disclose, how data caps work, and when a local SIM or eSIM makes more sense.

16 Jun 2026 · 7 min read
Mobile Roaming After Brexit: What the Rules Are Now

Mobile Roaming After Brexit: What the Rules Are Now

Since the UK left the EU single market, the protections that capped roaming charges in Europe no longer automatically apply to UK mobile customers. Here is what changed, what UK operators can now charge, and how to check your plan before travelling.

16 Jun 2026 · 7 min read
Your Right to Exit a Mobile Contract When Prices Rise

Your Right to Exit a Mobile Contract When Prices Rise

Ofcom rules give mobile customers a right to exit their contract without penalty when a provider applies a notifiable price rise. This article explains how the process works, timing rules, and what to do if your operator disputes your claim.

16 Jun 2026 · 7 min read

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