Mobile Phone

How to Check Mobile Network Coverage Before Signing a Contract

Before committing to a mobile contract, checking coverage with Ofcom's checker and your prospective operator's own tool takes minutes and can save months of frustration. Here is what the results actually mean.

5 Jun 2026 View & bid →

Mobile Contract Debt: What Happens and What Are Your Rights

Missing payments on a mobile contract can trigger a debt collection process that affects your credit file and may lead to court action. Understanding how the escalation pathway works, and where you can push back, is essential.

5 Jun 2026 View & bid →

GDPR and Mobile Apps: What App Permissions Mean for Your Privacy

Every app permission you grant is a gateway to personal data on your phone. UK GDPR gives you specific rights over how that data is collected and used, and the ICO enforces those rights against app developers and operators.

5 Jun 2026 View & bid →

5G Standalone Networks Explained: What SA Means for UK Mobile

5G Standalone replaces the 4G core network with a native 5G core, unlocking network slicing, lower latency, and new enterprise services. This article explains what that means for UK consumers and businesses.

5 Jun 2026 View & bid →

Distance Selling Rules and Mobile Contracts: Your Rights

The Consumer Contracts Regulations 2013 give you a 14-day cancellation right when you sign up for a mobile contract online or by phone. Here is what operators must tell you, and what to do if your rights are denied.

5 Jun 2026 View & bid →

Mobile Phone Cooling Off Period: Your 14-Day Right to Cancel

The Consumer Contracts Regulations 2013 give you 14 days to cancel a mobile contract taken out online or by phone, with no penalty. Understand what you owe if you have used the service, and how to exercise the right correctly.

5 Jun 2026 View & bid →

How to Escalate a Mobile Complaint to Ofcom

Ofcom investigates systemic problems and can fine operators, but it does not resolve individual disputes. This guide explains when to go to Ofcom, how to log a complaint online, and when to use an ADR scheme instead.

5 Jun 2026 View & bid →

The Mobile Phone Ombudsman: How CISAS Works for Mobile Complaints

CISAS is one of two Ofcom-approved ADR schemes for mobile disputes in the UK. Find out when and how to refer a complaint, what CISAS can award, and how long the process takes.

5 Jun 2026 View & bid →

How to Calculate Mobile Contract Early Termination Fees

Ofcom rules cap mobile early termination fees at the remaining monthly charges minus any cost savings to your operator. Learn what operators can charge, how to verify a compliant ETF, and how to challenge an excessive one.

5 Jun 2026 View & bid →

Keeping Your UK Mobile Number When Living or Working Abroad

Moving abroad does not automatically mean losing your UK mobile number, but the options depend on your contract terms, roaming costs, and whether you are prepared to port the number to an alternative service. Here is a practical overview of the choices.

5 Jun 2026 View & bid →

Using eSIM When Travelling Abroad: How to Set Up a Local SIM

An eSIM lets you download a local carrier's profile before or during a trip abroad, potentially cutting roaming costs without carrying a second physical SIM. This article explains how the process works and what to check before you travel.

5 Jun 2026 View & bid →

Airplane Mode Explained: What It Does and When to Use It

Airplane mode disables a device's cellular, Wi-Fi, and Bluetooth radios simultaneously, but modern rules allow most airlines to permit Wi-Fi and Bluetooth to be re-enabled separately. Here is a clear breakdown of what it controls and when it is useful.

5 Jun 2026 View & bid →

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Mobile Phone