How to Prepare for the PSTN Switch-Off: A Checklist for Homes and Businesses
With the all-IP migration completing in 2027, devices plugged into the phone line need checking now. This practical checklist covers auditing alarms, telecare, fax and EPOS, contacting providers, and who to ask for help.
The PSTN Switch-Off 2027: What Every UK Household and Business Needs to Know
The UK's copper analogue phone network is being retired and replaced with digital voice over broadband. This guide explains what the PSTN switch-off means, who is affected, the timeline, and the steps households and businesses should take now.
Mobile Broadband for Rural Areas: 4G and 5G as an Alternative
For many rural UK households without access to full-fibre or cable broadband, a 4G or 5G mobile broadband router is the most practical current option. This article explains how to assess coverage, improve signal, and decide when satellite is the better answer.
Taking a Broadband Dispute to the Small Claims Court
The small claims court is an option for a broadband dispute, often after ADR or for claims within the limit. Here is when to use it, how to file, what you can claim, and what the provider is likely to do.
How to Challenge a Broadband Billing Dispute
Billing errors, wrong charges, unexpected fees or a charge after cancellation, are common and challengeable. Here is how to spot them, raise a dispute, use the Direct Debit Guarantee, and escalate if needed.
