Durham County Council has published a procurement opportunity for 003317 - window cleaning service with an estimated value of an undisclosed value. The submission deadline is the date stated in the official notice, giving eligible UK suppliers a limited window to prepare and submit bids through the official Find a Tender portal.

Published on 2026-04-09, this contract is open to suitably qualified suppliers across the United Kingdom. All businesses interested in bidding should review the full tender documentation and confirm they meet all eligibility requirements before the closing date.

Contract overview

Window cleaning provision is required as part of the cleaning service agreements we deliver to services across DCC both internally and externally. Two planned window cleans for each building we provide cleaning to is part of the service agreement. Over 120 buildings will require window cleaning including libraries, Family hubs & children centres, theatres, town halls, strategic buildings and many others. The provider must be able to demonstrate correct health and safety protocols, evidence risk assessments and method statements and provide any staff training to be able to carry out safe & effective work. The provider will have access to a variety of moveable platforms to complete working at height. The provider will be able to manage a complex workload, plan periodic window cleaning and issue correct invoices & satisfaction notes. Please note this is an interim arrangement to allow an open competitive tender process to take place in Summer 2026.

Durham County Council is the contracting authority. The estimated value is an undisclosed value and the deadline is the date stated in the official notice. Download the full specification from the official portal before preparing a bid.

Is your business eligible?

This contract is most relevant to IT consultancies, software developers, managed service providers. Suppliers typically need to demonstrate experience delivering similar contracts, appropriate financial standing, and hold Cyber Essentials Plus, ISO 27001.

Under the Procurement Act 2023, Durham County Council must actively consider SME participation. Check whether this contract has been structured into lots.

• Proven track record in it & technology contracts of comparable scope
• Financial standing appropriate for a an undisclosed value contract
• Relevant certifications: Cyber Essentials Plus, ISO 27001
• Capacity to mobilise within Durham County Council’s required timeframe

How to submit a bid

• Step 1 — Access the notice: Visit Find a Tender at https://www.find-tender.service.gov.uk/Notice/032612-2026
• Step 2 — Register free: Create or log in to your supplier account
• Step 3 — Download documents: Read the full ITT before preparing your response
• Step 4 — Raise clarifications: Submit questions early — Q&A typically closes 1–2 weeks before the deadline
• Step 5 — Submit before the date stated in the official notice: Late submissions are not accepted

What the buyer will evaluate

Durham County Council will assess all compliant bids against published criteria. Buyers typically apply a 60% quality and 40% price weighting. Under the Procurement Act 2023, social value is a mandatory evaluation criterion.

Writing a winning bid

• Lead with an executive summary addressing Durham County Council’s objectives directly
• Provide two or more case studies with measurable outcomes from comparable contracts
• Include specific, costed social value commitments
• Price to win but ensure your margin covers full delivery

Frequently asked questions

Can SMEs bid for this contract?

Yes. The Procurement Act 2023 requires Durham County Council to consider SME suitability and remove unnecessary barriers.

Is registration on the portal free?

Yes. Registering as a supplier on Find a Tender is completely free.

Where are the full tender documents?

All documents are on the official Find a Tender listing at https://www.find-tender.service.gov.uk/Notice/032612-2026.

This article is for informational purposes only. Always verify all details on the official procurement portal before submitting a bid. Kael Tripton is not affiliated with or endorsed by Durham County Council or the UK government.