UK sole traders, microbusinesses, and small companies usually buy small business insurance as a package combining liability, property, and interruption cover suited to their trade. This guide reviews six FCA-authorised UK insurers, comparing what their small business packages include, common exclusions, and how cover is arranged, using the FCA Register, the insurers' policy documentation, GOV.UK, and Association of British Insurers data. Kael Tripton does not provide quotes, does not route enquiries to brokers, and does not earn commission from any provider mentioned.
Key Facts
- Employers' liability insurance is compulsory once a business has staff, with a legal minimum of £5 million cover (GOV.UK; Employers' Liability (Compulsory Insurance) Act 1969).
- A business can be fined £2,500 for every day it is not properly insured for employers' liability, and £1,000 for failing to display the certificate (GOV.UK, accessed June 2026).
- Public liability was the most commonly held SME cover at 57 per cent of respondents, with employers' liability at 50 per cent and professional indemnity at 36 per cent (ABI SME underinsurance report, January 2026).
- Around 4 in 10 SMEs surveyed had previously claimed, and almost all claims were accepted, though some were paid only in part due to limits or exclusions (ABI, January 2026).
- All insurers selling business cover in the UK must be FCA-authorised, and disputes can be referred to the Financial Ombudsman Service (FCA; FOS, accessed June 2026).
How small business insurance works in the UK
Small business insurance is rarely a single product. Most policies are packaged, letting an owner combine the covers their trade needs into one schedule. The common building blocks are public liability for third-party injury or damage, employers' liability where staff are employed, professional indemnity for advice-led work, and property covers for premises, stock, contents, and business interruption. GOV.UK confirms that employers' liability is the cover most often required by law, with a legal minimum of £5 million.
The compulsory element matters most. Under the Employers' Liability (Compulsory Insurance) Act 1969, a business with employees must hold employers' liability cover, and GOV.UK states a fine of £2,500 for each day a business is not properly insured, plus £1,000 for failing to display the certificate. Public liability, by contrast, is not generally compulsory but is widely required by clients and contracts, which is why the ABI records it as the most commonly held SME cover.
Every insurer underwriting business cover in the UK must be authorised by the Financial Conduct Authority. Buyers can confirm authorisation on the FCA Register at register.fca.org.uk, and the Financial Ombudsman Service can review eligible complaints from consumers and smaller businesses if a claim is declined and the insurer's complaints process is complete.
Providers compared at a glance
| Provider | Package scope | Distribution | FCA reference | Typical buyer |
|---|---|---|---|---|
| Aviva | Liability, property, BI | Brokers and direct | 202153 | SMEs across sectors |
| AXA | Trade, shop, office packages | Direct and brokers | 202312 | Trades, retailers, offices |
| Allianz | Commercial combined | Via brokers | 121849 | SMEs and larger firms |
| Hiscox | Liability and PI focus | Direct and brokers | 113849 | Professionals and services |
| Zurich | Trade and commercial | Brokers and direct | 203093 | Tradespeople and SMEs |
| NFU Mutual | Commercial and farm | Local agency offices | 117664 | Rural and local businesses |
Package scope reflects each insurer's published business documentation. FCA reference numbers are taken from the Financial Conduct Authority Register, accessed June 2026.
Aviva
Who Aviva is
Aviva Insurance Limited is authorised by the FCA under reference 202153 and is one of the largest UK general insurers. It offers small business cover through brokers and directly.
What the policy covers
Aviva's business packages can combine public and employers' liability, property and contents, stock, and business interruption, with options by trade. Cover is built from modules to suit the business profile.
Notable exclusions
Professional advice liability requires professional indemnity, and standard exclusions apply for wear and tear, deliberate acts, and uninsured perils not selected in the schedule.
Policy limits and excess
Liability limits commonly range from £1 million to £10 million, with property sums insured set to declared values. Excess is stated per section.
Who this policy suits
SMEs that want a modular package from a large insurer covering both liability and property.
AXA
Who AXA is
AXA Insurance UK plc is authorised by the FCA under reference 202312. It sells packaged business insurance directly and through brokers, with products aimed at trades, shops, offices, and professionals.
What the policy covers
AXA business packages combine public and employers' liability with contents, stock, and optional business interruption and tools cover, depending on the package selected.
Notable exclusions
Professional negligence needs professional indemnity, and cover is limited to the sections and limits chosen in the schedule.
Policy limits and excess
Public liability limits commonly run from £1 million to £5 million, with higher limits on referral. Excess is set per section.
Who this policy suits
Trades, retailers, and office-based businesses wanting to buy a package directly.
Allianz
Who Allianz is
Allianz Insurance plc is authorised by the FCA under reference 121849 and distributes commercial cover mainly through brokers.
What the policy covers
Allianz commercial combined policies bring together liability, property, business interruption, and specialist sections for a wide range of trades arranged via brokers.
Notable exclusions
Standard commercial exclusions apply, and professional services liability sits under separate professional indemnity cover.
Policy limits and excess
Liability limits commonly range from £1 million to £10 million depending on the programme. Excess terms are set in the schedule.
Who this policy suits
SMEs and larger firms that arrange combined cover through a broker.
Hiscox
Who Hiscox is
Hiscox Insurance Company Limited is authorised by the FCA under reference 113849 and specialises in cover for professionals and small service businesses.
What the policy covers
Hiscox small business cover centres on public liability and professional indemnity, with options for contents, cyber, and portable equipment, sold directly and through brokers.
Notable exclusions
Cover is limited to selected sections, and property-heavy risks may need a broader commercial package elsewhere.
Policy limits and excess
Liability and professional indemnity limits are set per policy, commonly from £1 million upward. Excess is stated in the schedule.
Who this policy suits
Consultants, agencies, and service businesses that want liability and professional indemnity from a specialist insurer.
Zurich
Who Zurich is
Zurich Insurance Company Ltd is authorised by the FCA under reference 203093 and underwrites UK commercial business through brokers and the Zurich Business channel.
What the policy covers
Zurich packages for tradespeople and SMEs combine public and employers' liability with tools, contents, and contract works sections where relevant.
Notable exclusions
Professional advice liability and risks outside the chosen sections are excluded, in line with standard wordings.
Policy limits and excess
Liability limits commonly range from £1 million to £10 million. Excess is confirmed in the schedule.
Who this policy suits
Tradespeople and SMEs wanting liability bundled with tools and contract cover.
NFU Mutual
Who NFU Mutual is
The National Farmers' Union Mutual Insurance Society Limited is authorised by the FCA under reference 117664 and distributes through local agency offices.
What the policy covers
NFU Mutual commercial and farm policies combine liability with property, stock, and business interruption, with a focus on rural and local enterprises.
Notable exclusions
Professional advice liability needs separate cover, and standard commercial exclusions apply.
Policy limits and excess
Liability limits commonly range from £1 million to £10 million, arranged through an agent. Excess is set per section.
Who this policy suits
Farms, rural enterprises, and local businesses that prefer to arrange cover face to face.
How to compare small business insurance objectively
Start with what the law requires. If you employ staff, employers' liability is compulsory with a £5 million minimum, and the certificate must be displayed. Build the rest of the package around the actual risks of your trade, rather than buying sections you do not need.
Match limits to your contracts and assets. Public liability limits are often dictated by client contracts, while property and stock sums insured should reflect full replacement values to avoid underinsurance, which the ABI highlights as a common reason claims are paid only in part.
Check the exclusions and whether advice-led work needs professional indemnity. Then verify the insurer or broker on the FCA Register before buying. If a claim is later declined and you disagree, eligible complaints can be escalated to the Financial Ombudsman Service once the insurer's complaints process is complete.
Frequently asked questions
What insurance does a small business legally need in the UK?
If you employ staff, employers' liability insurance is compulsory with a legal minimum of £5 million under the Employers' Liability (Compulsory Insurance) Act 1969. Most other covers, including public liability, are not legally required but are often demanded by clients or contracts.
What is usually included in a small business insurance package?
Packages commonly combine public liability, employers' liability where staff are employed, professional indemnity for advice-led work, and property covers such as contents, stock, and business interruption. Owners select the sections their trade needs.
What happens if I do not have employers' liability insurance?
GOV.UK states a business can be fined £2,500 for every day it is not properly insured for employers' liability, and £1,000 for failing to display the certificate where employees can see it.
How much public liability cover should a small business have?
There is no legal minimum, but many client contracts and public bodies require £5 million or £10 million. Check your contract terms, as limits are fixed per claim period and under-buying can leave a gap.
How do I check a business insurer is authorised?
Search the firm on the FCA Register at register.fca.org.uk. The Register confirms authorisation and the activities a firm is permitted to carry out. All the insurers in this guide are FCA-authorised.
What can I do if a business insurance claim is rejected?
Use the insurer's internal complaints process first. If you remain dissatisfied, an eligible small business can refer the complaint to the Financial Ombudsman Service for a free, independent review.
Related Guides
Sources
- Employers' liability insurance, GOV.UK, 2026
- Employers' Liability (Compulsory Insurance) Act 1969, legislation.gov.uk
- Small Business, Big Risk: Tackling SME Underinsurance, ABI, January 2026
- Aviva Insurance Limited, FCA Register, 2026
- Allianz Insurance plc, FCA Register, 2026
- Financial Ombudsman Service, 2026
- Insurance guidance, MoneyHelper, 2026
Last reviewed: June 2026