UNITED UTILITIES WATER LIMITED has published a procurement opportunity for customer‑side leakage warrant support with an estimated value of £100,000. The submission deadline is the date stated in the official notice, giving eligible UK suppliers a limited window to prepare and submit bids through the official Find a Tender portal.

Published on 2026-04-09, this contract is open to suitably qualified suppliers across the United Kingdom. All businesses interested in bidding should review the full tender documentation and confirm they meet all eligibility requirements before the closing date.

Contract overview

As part of its commitment to reducing water demand and leakage, United Utilities is seeking to engage with the market to better understand the availability and capability of suppliers able to provide specialist onsite support associated with enforcing access to customer premises for the repair of customer‑side leaks. Under Section 75 of the Water Industry Act 1991, United Utilities has a statutory duty to ensure that leakage is repaired as quickly as possible. While established processes exist to notify customers and to support eligible vulnerable customers with leak repairs, there are occasions where access is denied and unresolved leakage presents a continued risk to the environment, third‑party property, and the water network. In such circumstances, United Utilities may obtain a court‑issued warrant to gain access. United Utilities own operational teams will undertake the physical leak repair works; however, additional support is required to coordinate and manage the safe, lawful, and proportionate execution of the warrant onsite.

UNITED UTILITIES WATER LIMITED is the contracting authority. The estimated value is £100,000 and the deadline is the date stated in the official notice. Download the full specification from the official portal before preparing a bid.

Is your business eligible?

This contract is most relevant to IT consultancies, software developers, managed service providers. Suppliers typically need to demonstrate experience delivering similar contracts, appropriate financial standing, and hold Cyber Essentials Plus, ISO 27001.

Under the Procurement Act 2023, UNITED UTILITIES WATER LIMITED must actively consider SME participation. Check whether this contract has been structured into lots.

• Proven track record in it & technology contracts of comparable scope
• Financial standing appropriate for a £100,000 contract
• Relevant certifications: Cyber Essentials Plus, ISO 27001
• Capacity to mobilise within UNITED UTILITIES WATER LIMITED’s required timeframe

How to submit a bid

• Step 1 — Access the notice: Visit Find a Tender at https://www.find-tender.service.gov.uk/Notice/032475-2026
• Step 2 — Register free: Create or log in to your supplier account
• Step 3 — Download documents: Read the full ITT before preparing your response
• Step 4 — Raise clarifications: Submit questions early — Q&A typically closes 1–2 weeks before the deadline
• Step 5 — Submit before the date stated in the official notice: Late submissions are not accepted

What the buyer will evaluate

UNITED UTILITIES WATER LIMITED will assess all compliant bids against published criteria. Buyers typically apply a 60% quality and 40% price weighting. Under the Procurement Act 2023, social value is a mandatory evaluation criterion.

Writing a winning bid

• Lead with an executive summary addressing UNITED UTILITIES WATER LIMITED’s objectives directly
• Provide two or more case studies with measurable outcomes from comparable contracts
• Include specific, costed social value commitments
• Price to win but ensure your margin covers full delivery

Frequently asked questions

Can SMEs bid for this contract?

Yes. The Procurement Act 2023 requires UNITED UTILITIES WATER LIMITED to consider SME suitability and remove unnecessary barriers.

Is registration on the portal free?

Yes. Registering as a supplier on Find a Tender is completely free.

Where are the full tender documents?

All documents are on the official Find a Tender listing at https://www.find-tender.service.gov.uk/Notice/032475-2026.

This article is for informational purposes only. Always verify all details on the official procurement portal before submitting a bid. Kael Tripton is not affiliated with or endorsed by UNITED UTILITIES WATER LIMITED or the UK government.