Regulations

Switching Energy Supplier: Ofgem Rules and Your Rights Explained

Ofgem switching rules: 5-day Energy Switch Guarantee, exit fees on fixed tariffs, credit balance refund within 10 days and erroneous transfer resolution explained.

14 Jun 2026 View & bid →

Smart Meters: Your Rights Under Ofgem Rules -- Installation, Faults and Switching

Smart meters are not mandatory. Ofgem rules on faulty meters, remote prepayment switching restrictions and SMETS1 vs SMETS2 compatibility explained. June 2026.

14 Jun 2026 View & bid →

Final Response Letter: What It Is and Why the Date Matters for FOS Complaints

Final Response Letter (DISP 1.6): must be issued within 8 weeks and triggers the 6-month FOS deadline. What it must contain and what to do when you receive one.

14 Jun 2026 View & bid →

FOS Provisional Decision: What It Is and How to Respond

The FOS provisional decision is preliminary before the binding final. How to respond within 28 days, submit new evidence and challenge errors before the final decision.

14 Jun 2026 View & bid →

Consumer Duty and Bank Accounts: What Your Bank Must Do Under FCA Rules

FCA Consumer Duty applies to all bank accounts. Fair value on overdraft rates and packaged accounts, and how to challenge under PRIN 12 and the FOS. June 2026.

14 Jun 2026 View & bid →

Mortgage Early Repayment Charges: FCA Rules and Your Rights Explained

Mortgage ERCs are 1-5% of your balance. MCOB 5 requires disclosure in your ESIS. How ERCs work, annual overpayment allowances and FOS challenge rights explained.

14 Jun 2026 View & bid →

Mortgage Prisoners: FCA MCOB 11.9 Rules and Your Rights Explained

Mortgage prisoners cannot remortgage despite paying on time. FCA MCOB 11.9 modified rules June 2022 -- eligibility, participating lenders and where to get support.

14 Jun 2026 View & bid →

MCOB 5: What Must a Mortgage Illustration (ESIS) Contain?

MCOB 5 requires a personalised mortgage illustration in ESIS format before you are bound. What it must contain and how to use APR to compare lenders.

14 Jun 2026 View & bid →

ICOBS 7.2: Can Your Home Insurer Cancel Your Policy Mid-Term?

Under ICOBS 7.2 insurers can only cancel mid-term with valid grounds and adequate notice. FCA rules on cancellation rights and how to challenge through the FOS.

14 Jun 2026 View & bid →

ICOBS 2.5: The Customer Best Interests Rule in Home Insurance Explained

ICOBS 2.5 requires insurers and brokers to act in your best interests. Consumer Duty supplements it. FCA rule explained with complaint rights and FOS escalation guide.

14 Jun 2026 View & bid →

Does Home Insurance Cover Subsidence? UK Rules and Claim Rights Explained

Home insurance covers subsidence with higher excess of PS1,000+. How to identify subsidence, make a claim and challenge rejection under ICOBS 8. June 2026.

14 Jun 2026 View & bid →

Escape of Water in Home Insurance: What Is Covered and How to Claim

Escape of water is the UK's most expensive home insurance claim. What is covered, trace and access limits, how to claim and challenge rejection under ICOBS 8.

14 Jun 2026 View & bid →

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Regulations