MCOB 2: Can Your Mortgage Lender Force You to Use Their Buildings Insurance?
MCOB 2.6A prohibits mortgage lenders from forcing you to use their buildings insurance. Plain English explanation of your rights and how to arrange your own cover.
ICOBS 6B: The FCA Home Insurance Price Walking Ban Explained
ICOBS 6B (January 2022) bans home insurers from charging existing customers more than new customers at renewal. How to check your renewal price and challenge breaches.
FSCS Home Insurance Protection: 90% Cover With No Upper Limit Explained
FSCS protects home insurance policyholders if their FCA-authorised insurer fails: 90% of any claim with no upper limit. Plain English explanation with FCA FRN verification guide.
How to Complain to the Financial Ombudsman Service: UK Guide 2026
Step-by-step guide to the Financial Ombudsman Service 2026: eligibility, the 6-month deadline, what FOS can award up to 430,000 pounds, and home insurance dispute process.
FCA Consumer Duty Explained: Your Rights Against Unfair Insurance and Bank Charges
FCA Consumer Duty (PRIN 12) requires insurers and banks to prove fair value. Plain English explanation of four outcomes, how to use Consumer Duty to challenge renewal prices and claims.
ICOBS 8: What to Do If Your Home Insurance Claim Is Refused -- FCA Rules
ICOBS 8 requires fair home insurance claims handling. FCA rule text, step-by-step challenge process and FCA firm-level upheld rates showing which insurers are most often overturned.
ICOBS 7: Can I Cancel Home Insurance Within 14 Days? FCA Rule Explained
ICOBS 7 explained: UK consumers have a mandatory 14-day right to cancel home insurance for any reason. FCA Handbook rule text, refund rules and step-by-step cancellation guide.
Energy Ombudsman: How to Complain About Your Energy Supplier UK Guide
Energy Ombudsman guide: free for consumers, 8-week wait before referral, 12-month deadline to complain, up to 10,000 pounds award. Step-by-step complaint process.
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