Last reviewed: May 2026
Quick answer: Take the current Leicester City Council Council Tax details from the council's own pages and the back of your bill; older third-party listings can be out of date.Leicester City Council Council Tax funds adult social care, children's services, waste collection, libraries and the local police and fire precepts in the central wards, Belgrave, Highfields, Aylestone and Beaumont Leys and across the rest of the borough. As a metropolitan authority Leicester City Council acts as the billing authority for the whole area, so the bill arrives in one envelope even though several bodies take a share.
The amount per band is set each year, normally in February, when Leicester City Council approves its budget and the england police and fire authorities confirm their precepts. Bands are decided by the Valuation Office Agency using 1991 property values, and any change to the property (or to your circumstances) can affect what you pay.
How Leicester City Council Council Tax is spread across the year
Leicester City Council bills cover the period from 1 April to 31 March each year. The default arrangement is 10 monthly instalments between April and January, with February and March payment-free. Residents can request 12 monthly instalments under the Council Tax (Administration and Enforcement) Regulations 1992 by asking in writing before the year starts.
To work out the monthly cost for your band, take the year's annual figure from the council's "Council Tax charges" page and divide by 10 (or 12, if you have requested the extended plan). On a 10-instalment plan, February and March do not generate a payment unless you have requested the 12-instalment alternative.
Direct Debit dates are typically the 1st, the 15th or the last working day of the month. The first instalment is normally taken on the first chosen date after the bill goes out in March.
Council Tax bands A to H in Leicester City Council
The Valuation Office Agency assigns every home in England to one of eight bands, A through H, based on its value in April 1991. Leicester City Council then sets a Band D rate; every other band is a fixed fraction of Band D.
Band A is 6/9ths of Band D, Band B is 7/9ths, Band C is 8/9ths, Band E is 11/9ths, Band F is 13/9ths, Band G is 15/9ths and Band H is 18/9ths. This ratio is fixed by central government and applies the same way in Leicester City Council as it does in any other English billing authority.
To check your band, look up your address on the Valuation Office Agency search tool, or use the band shown on your annual bill. If you think the band is wrong because of evidence about your property in 1991, you have a narrow window to challenge it once you first move in.
How to pay Leicester City Council Council Tax
Most Leicester City Council residents pay by Direct Debit because it spreads the bill across the year and stops any reminder letters arriving. You can usually choose between paying on the 1st, the 15th or the last working day of the month, and you can switch between 10 instalments (the default) or 12 instalments.
Other options at Leicester City Council include paying online through the council website using a debit or credit card, paying by automated phone line around the clock, paying at a PayPoint with your bill barcode, or sending a cheque with your reference number written on the back.
If you want 12 instalments instead of 10, you have a legal right to ask for it under the Council Tax (Administration and Enforcement) Regulations 1992, as amended. Leicester City Council must agree provided you ask before the bill year starts in April.
Discounts and reductions in Leicester City Council
The most common discount is the 25 per cent single person discount. If you are the only adult living at the property, you should be paying three-quarters of the full bill. Apply through Leicester City Council with proof of who lives at the address.
Council Tax Reduction is the means-tested help available to people on a low income or claiming certain benefits. Leicester City Council runs its own scheme within the framework set by central government, and the amount of help depends on income, savings, household make-up and whether anyone in the home is disabled or a carer.
Other reductions worth checking: full-time students are disregarded, a property occupied only by under-18s is exempt, a person with a severe mental impairment is disregarded with a GP certificate, and the disability reduction scheme can drop your bill to the band below your current one if a disabled person needs adapted facilities.
Moving, appeals and arrears in Leicester City Council
Tell Leicester City Council as soon as you move in or out so the bill is correct from day one. You can usually do this through an online form, and you will need your moving date, the address you are leaving or entering, and details of any other adults at the property.
If you receive a bill you do not agree with, the first step is to write to Leicester City Council setting out why. Liability disputes (who should be paying, whether a discount applies) go through the council; banding disputes go to the Valuation Office Agency, then on to the Valuation Tribunal for England if you remain unhappy.
Falling behind on payments triggers a fixed legal sequence: a 7-day reminder, then the loss of your right to instalments and the whole year becoming payable, then a summons to the magistrates' court for a liability order. After that Leicester City Council can use enforcement agents, attachment of earnings or attachment of benefits to recover the debt.
Frequently Asked Questions
Where is the most reliable place to find the current Leicester City Council contact details?
On the council's own contact page and on the back of your current bill. Both are updated each year. Older listings in third-party sites can be out of date.
What is the difference between the main switchboard and the Council Tax line?
The main switchboard handles all council enquiries and transfers calls to the right team. The dedicated Council Tax line goes straight to the team that handles bills, discounts and arrears, so it is faster for Council Tax queries.
Can I email the council instead of phoning?
Yes. A Council Tax email address is published on the contact page. Quote your account reference in the subject line. Email is suitable for non-urgent matters; arrears and summons are better dealt with by phone or by letter.
Does the council offer a callback rather than queuing?
In some circumstances, yes, particularly for vulnerable residents, those on a low income or those facing enforcement. Ask the call handler when you get through, or request a callback through the online form.
Where can I escalate a complaint beyond the council?
After exhausting the council's own complaints process, you can complain to the Local Government and Social Care Ombudsman, which is independent and free to use.
How We Verified This
Framework facts (bands, single person discount, instalment rights, enforcement sequence) verified against gov.uk Council Tax guidance and the Local Government Finance Act 1992. Leicester City Council-specific procedures verified against published Leicester City Council Council Tax guidance.
