Live UK government procurement contracts — free to browse, no login required.
Data under Open Government Licence v3.0.
Switching provider does not have to mean losing your landline number. This guide explains the One Touch Switch process, number porting timelines, what your new provider must confirm, and what to do if a number goes missing.
16 Jun 2026 · 6 min read
How landline number portability lets you keep your phone number when changing provider, how it differs from the mobile PAC process, how long porting takes, and what to do if a port fails.
16 Jun 2026 · 6 min read
070 personal numbers look like mobiles but are forwarding numbers that can cost a great deal to call. An explainer on how they work, how fraudsters exploit them, and how to recognise the warning signs.
16 Jun 2026 · 6 min read
How UK freephone 0800 and 0808 numbers work: why they are free to callers including from mobiles, how businesses pay for them, what calling from abroad costs, and the Ofcom rules that govern them.
16 Jun 2026 · 7 min read
An explainer on UK 03 phone numbers: how they cost the same as 01 and 02 calls, why public bodies and charities use them, and how they differ from 08 numbers under Ofcom rules.
16 Jun 2026 · 6 min read
01 and 02 numbers are geographic UK telephone numbers tied to a local area code. This guide explains how the area coding works, what they cost from landlines and mobiles, why businesses keep them, and what the all-IP migration means.
16 Jun 2026 · 6 min read
118 directory enquiry calls carry an access charge plus a service charge, with a per-call price cap introduced by Ofcom in 2019. This guide explains how the charges work, the cap, and the cheaper alternatives.
16 Jun 2026 · 6 min read
084 and 087 numbers carry a service charge set by the organisation you call plus your provider's access charge. This guide explains the rules on transparency, what the service charge covers, and how to find the cost before you dial.
16 Jun 2026 · 6 min read
Calls to 0845 and 0870 numbers are billed as an access charge set by your phone provider plus a service charge set by the organisation you call. This guide explains the split, the rules, and what to do if you think you have been overcharged.
16 Jun 2026 · 6 min read
0800 and 0808 freephone numbers explained: the 2015 rule change that made them free from mobiles, who actually pays, how the cost is funded and why businesses use them.
16 Jun 2026 · 6 min read
Premium rate 09 numbers explained: what they are, how they are charged through an access charge and a service charge, the disclosure rules, and how to report overcharging.
16 Jun 2026 · 6 min read
How UK landline call costs are built: tariff structure, inclusive minutes, what happens when they run out, off-peak timing and international charges explained in plain terms.
16 Jun 2026 · 7 min read
UK call recording law explained: the RIPA one-party consent rule, GDPR duties for businesses, MiFID II obligations in financial services, and what employees and employers can lawfully record.
16 Jun 2026 · 7 min read
Recording VoIP calls means handling personal data, so UK GDPR applies. This guide explains the lawful basis, retention limits, what to tell callers and the access rights they hold over recordings.
16 Jun 2026 · 8 min read
Toll fraud lets criminals run up huge call charges on a compromised VoIP system, often overnight. This guide explains how it happens, the typical losses, and the configuration steps that keep a UK business protected.
16 Jun 2026 · 8 min read
VoIP calls use far less bandwidth than most people expect, and upload speed often matters more than download. This guide explains how much broadband a call needs by codec, and how to test whether your connection can cope.
16 Jun 2026 · 7 min read
VoIP runs over an ordinary broadband connection, but call quality depends on how the router handles traffic. This guide covers QoS, traffic prioritisation and the router features that keep UK VoIP calls clear.
16 Jun 2026 · 6 min read
An analogue telephone adapter lets an old corded or cordless phone keep working over a VoIP service by converting between the analogue signal and digital voice. This guide explains what an ATA does, when you need one, and its limitations.
16 Jun 2026 · 6 min read
DECT cordless phones connect to the phone network through a base station, and most older base stations plug into the analogue line that is being retired. This guide explains what changes at the switch-off and how to keep your handsets working.
16 Jun 2026 · 6 min read
Many door entry and audio-handset systems in blocks of flats route the audio link over the analogue PSTN, which is being retired as the UK moves to all-IP. Residents and managing agents need to know the migration options and who pays.
16 Jun 2026 · 6 min read
Most lift emergency phones still dial out over the analogue PSTN, which is being retired as the UK moves to all-IP telephony. Building owners must plan migration to keep the two-way voice link working and stay compliant with BS EN 81-28.
16 Jun 2026 · 6 min read
Some till systems and card terminals still dial out over the analogue line being retired by 2027. This guide explains how to tell whether yours does, who to contact, and what migration to broadband or mobile involves.
16 Jun 2026 · 6 min read
Fax was built for the analogue line being retired by 2027, and it travels poorly over standard VoIP. This guide explains why, what the T.38 standard does, and the alternatives for regulated sectors still sending faxes.
16 Jun 2026 · 6 min read
When the analogue line goes, an older personal alarm may need replacing. This guide compares IP-compatible units, 4G communicators and hybrid devices, explains who pays, and lists what to check before choosing.
16 Jun 2026 · 6 min read
Millions of personal alarms and fall detectors plug into the analogue phone line being retired by 2027. Here is how telecare works, what Ofcom and government expect of providers, and the steps families should take now.
16 Jun 2026 · 6 min read
Many monitored home alarms still dial out over the old copper phone line, which is being switched off as the network moves to all-IP by 2027. Here is how to check whether your alarm is affected and the steps to upgrade it for IP monitoring.
16 Jun 2026 · 6 min read
On the old copper network, a 999 call carried your address automatically. VoIP makes location harder, which is why next generation 999 and Ofcom's location rules matter. Here is how emergency location works on a digital phone line.
16 Jun 2026 · 8 min read
Calling 999 from a VoIP line is fully supported, but the rules around connectivity, location data and power resilience differ from the old analogue network. Here is what Ofcom requires providers to do and how to prepare for the PSTN switch-off.
16 Jun 2026 · 6 min read
When the mains fails, a VoIP line goes silent unless backup power keeps the router and adapter running. Here is how power resilience works, who must provide a battery backup, and what households should arrange before the PSTN switch-off.
16 Jun 2026 · 7 min read
A UK guide to VoIP call quality: how jitter, packet loss, bandwidth, codec choice, latency and router settings affect calls, plus practical steps and testing methods to diagnose and improve a noisy line.
16 Jun 2026 · 8 min readGet Kael Tripton in your Google feed
⭐ Add as Preferred Source on Google