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Network phone insurance add-ons cost £6 to £15 or more a month. It is the channel the FCA has flagged hardest for fair-value concern under Consumer Duty, despite being the most convenient way to buy cover.
12 Jul 2026 · 10 min read
BT Mobile relaunched for new customers on 20 May 2026 after being closed since 2023, with 30-day rolling SIM-only plans from £9 a month. The catch: it is exclusively available to existing BT Broadband customers.
10 Jul 2026 · 5 min read
Monzo is entering UK mobile with three eSIM plans from £8 a month and a loyalty discount that cuts bills 5% every year, up to 30% over six years. The waitlist is open now; full launch is expected imminently in summer 2026.
10 Jul 2026 · 5 min read
Virgin Media O2 combined its Commercial and Data and Operations teams into a single Consumer unit from 8 July 2026, covering 46.4 million mobile and 5.5 million broadband connections. The change is organisational; no pricing, contracts or bills change.
10 Jul 2026 · 5 min read
Community Fibre has launched an unlimited UK data, calls and SMS eSIM at £15 a month for its broadband customers and £17 for everyone else, running on the VodafoneThree network as a single-network MVNO, not a multi-network switching service.
10 Jul 2026 · 5 min read
Fuse Mobile launched on 1 July 2026 with data-only eSIM plans from £5.99 a month that automatically connect to whichever of the four UK networks has the strongest signal, plus roaming in 130+ countries on its two higher tiers.
10 Jul 2026 · 5 min read
Ofcom has fined Virgin Media £28 million, its largest ever penalty for direct consumer harm, after finding the telecoms group deliberately blocked customers from cancelling contracts between 2022 and 2024.
8 Jul 2026 · 9 min read
Ofcom's complete Q4 2025 telecoms complaints data by provider: broadband, mobile, landline and pay-TV, per 100,000 subscribers, with the reasons behind the rise.
3 Jul 2026 · 6 min read
A primary-source, head-to-head comparison of EE and O2 in 2026: coverage reach, 5G position, EU roaming policy, perks, pricing structure and Ofcom's complaints data for both networks.
3 Jul 2026 · 4 min read
A primary-source review of Trooli in 2026: independent full-fibre broadband targeting underserved rural areas of southern England, coverage compared with Gigaclear, pricing, and how to check eligibility.
3 Jul 2026 · 3 min read
A primary-source review of Gigaclear in 2026: rural and semi-rural full-fibre network build-out, gigabit-capable speeds in areas Openreach has been slow to reach, pricing, and coverage-check advice.
3 Jul 2026 · 4 min read
A primary-source review of KCOM in 2026: the historic Hull telephone monopoly turned full-fibre network, why coverage is geographically limited to Hull and East Yorkshire, pricing, and the near-complete full-fibre rollout.
4 Jul 2026 · 4 min read
A primary-source review of Zen Internet in 2026: independent UK ownership, premium fibre pricing, UK-based support, and the consistently strongest Ofcom complaints record among mainstream broadband providers.
4 Jul 2026 · 4 min read
A primary-source review of Three's home broadband in 2026: 5G-based delivery with no fixed line needed, simple plug-and-play setup, coverage dependent on 5G signal strength, and how it compares with fixed-line alternatives.
4 Jul 2026 · 4 min read
A primary-source review of Plusnet broadband in 2026: BT Group ownership, UK-based customer support, straightforward fibre packages without lengthy perk lists, and how the Ofcom complaints record compares with parent brand BT.
4 Jul 2026 · 3 min read
A primary-source review of TalkTalk broadband in 2026: fibre and full-fibre coverage, no-contract and standard pricing options, router quality, and how the Ofcom complaints data has trended over recent years.
4 Jul 2026 · 4 min read
A primary-source guide to getting a mobile phone contract with bad credit in the UK: which providers run soft or no credit checks, how SIM-only avoids the issue entirely, and what affects the credit decision.
3 Jul 2026 · 4 min read
A primary-source review of Asda Mobile in 2026: Vodafone network coverage, prepaid and rolling SIM-only plans, in-store top-up convenience at Asda, and how pricing compares with other supermarket mobile brands.
4 Jul 2026 · 3 min read
A primary-source review of Talkmobile in 2026: Vodafone ownership and network, stripped-back rolling SIM-only plans, what perks are excluded compared with Vodafone's own brand, and the complaints picture.
4 Jul 2026 · 3 min read
A primary-source review of BT Mobile in 2026: EE network coverage, discounts for existing BT broadband customers, SIM-only and handset plans, and the Ofcom complaints record compared with EE itself.
4 Jul 2026 · 4 min read
A primary-source review of Lyca Mobile in 2026: EE network coverage, international calling and data bundles, prepaid and SIM-only options, and how it compares directly with Lebara on the international-calling use case.
3 Jul 2026 · 3 min read
A primary-source review of Lebara in 2026: ownership structure, Vodafone network coverage, international calling bundles, prepaid and rolling SIM-only options, and who the brand genuinely fits.
3 Jul 2026 · 3 min read
A primary-source review of iD Mobile in 2026: Currys retail ownership, Three network coverage, family and multi-SIM pricing, handset and SIM-only plans, and the Ofcom complaints picture.
3 Jul 2026 · 3 min read
A primary-source review of VOXI in 2026: ownership by Vodafone (VodafoneThree), unlimited data for named social and streaming apps, rolling plans, VOXI Extra, and how it compares on coverage and complaints.
3 Jul 2026 · 3 min read
A primary-source review of Smarty in 2026: ownership by Three (VodafoneThree), rolling monthly SIM-only plans, automatic data rollover, the data-gifting feature, and how the network compares on complaints.
3 Jul 2026 · 4 min read
A primary-source review of Tesco Mobile in 2026: the O2 joint-venture structure, Clubcard pricing on plans, Family Perks, included EU roaming destinations and the standout Ofcom complaints record.
3 Jul 2026 · 4 min read
A primary-source review of Sky Mobile in 2026: O2 network coverage, the Piggybank data rollover, plan mixing, Sky TV customer perks, complaints record and switching rules.
4 Jul 2026 · 4 min read
A primary-source review of giffgaff in 2026: Virgin Media O2 ownership, how goodybags work, the community-forum support model, refurbished phones, EU roaming limits and who the setup genuinely fits.
4 Jul 2026 · 4 min read
A primary-source review of Three UK in 2026: the completed VodafoneThree merger, the £11bn network pledge, CMA customer protections, roaming charges, and how the data-first legacy holds up.
4 Jul 2026 · 5 min read
A primary-source review of the O2 mobile network in 2026: Virgin Media O2 ownership, coverage and 5G position, inclusive EU roaming, Priority perks, and what Ofcom's complaints data shows.
4 Jul 2026 · 5 min readGet Kael Tripton in your Google feed
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