TL;DR
Tesco has told customers that £17 million in Clubcard vouchers reach their expiry date on 31 May. Vouchers expire two years after issue and can be used in store, online or with Reward Partners. Customers can request a one-off short extension through Tesco customer services.
Tesco has confirmed that around £17 million worth of Clubcard vouchers reach their expiry date on 31 May. The supermarket issues paper and digital vouchers every quarter and each one carries a two-year expiry stamp, so the May batch covers vouchers issued in May 2024.
How the Clubcard voucher cycle works
Tesco issues Clubcard vouchers four times a year, in February, May, August and November. Customers earn one Clubcard point for every £1 spent in store and online, and 250 points convert into a £2.50 voucher.
Vouchers can be used at face value in store and online, or doubled in value when spent with Reward Partners such as Pizza Express, Cineworld, Disney+, RAC and Eurostar. The Reward Partners scheme is the main way customers maximise voucher value.
How to check the balance
Customers can see all current vouchers in the Clubcard section of the Tesco app or by logging into the Clubcard account on tesco.com. The screen shows the value, the issue date and the expiry date.
Paper vouchers sent in the post carry the expiry date on the front. Customers who have not received vouchers they expected can check the dispatch records in the same Clubcard account section.
What expires on 31 May
The May expiry covers vouchers issued in the May 2024 statement and any spare vouchers from before that date that the customer has not used or exchanged. Tesco's statement notes around £17 million is at risk of expiring.
Reward Partner exchanges complete the same day, so a voucher exchanged to a partner code before 31 May usually keeps its value through the partner's own redemption window. Most partners give a longer expiry window on the converted code.
How to spend the vouchers in time
In-store spending takes seconds at the till. The cashier scans the voucher, with the value coming off the bill. Online spending uses the voucher code at checkout in the Clubcard section.
Reward Partner exchanges take effect immediately in the app. Each partner sets its own redemption window for the converted code, with most allowing six to twelve months from exchange.
Requesting an extension
Tesco does not automatically renew expired vouchers but customer services can sometimes issue a one-off short extension if a customer contacts the team within a reasonable window of the expiry date. The customer service line is 0800 591 688.
Tesco's Clubcard Pay+ prepaid card is being withdrawn. Existing Pay+ balances can be moved into a Tesco Bank current account or transferred out before the closure date set out in customer notifications.
Key facts
- Vouchers expire two years after issue.
- Around £17 million is set to expire on 31 May.
- Reward Partner exchanges can double the value.
- Customer service line is 0800 591 688.
- Clubcard Pay+ is being withdrawn.
FAQ
How long do Tesco Clubcard vouchers last?
Each voucher carries a two-year expiry stamp from the date of issue. Tesco issues vouchers four times a year and the expiry shows on both paper vouchers and in the Clubcard app.
How can I see what is expiring?
Open the Clubcard section of the Tesco app or log in at tesco.com. The screen lists every active voucher with the issue date and the expiry date.
Can I extend an expired voucher?
Tesco customer services on 0800 591 688 can sometimes issue a one-off short extension if a customer contacts them shortly after the expiry. There is no guarantee, so spending the voucher before expiry is the safer option.
How do Reward Partners work?
Reward Partners include Pizza Express, Disney+, Cineworld and Eurostar, among others. Exchanging a voucher in the app converts it into a partner code, usually at double face value, with the partner's own redemption window applied to the new code.
