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Fibre vs full-fibre broadband

Fibre vs full-fibre broadband

Fibre vs full-fibre broadband explained for UK households. FTTC vs FTTP: how they work, typical speeds, availability, and which suits which reader.

13 Jun 2026 · 8 min read
Virgin Media broadband review

Virgin Media broadband review

Virgin Media broadband review 2026. Legal entity, company number, registered office, cable network explained, published package prices and who it suits.

13 Jun 2026 · 5 min read
BT broadband review

BT broadband review

BT broadband review 2026. Legal entity, company number, registered office, package range, published speeds and who BT broadband suits.

13 Jun 2026 · 6 min read
Average broadband cost UK by speed

Average broadband cost UK by speed

Average UK broadband costs by speed tier in 2026. Published Ofcom data and provider list prices for ADSL, superfast, full fibre and gigabit packages.

13 Jun 2026 · 8 min read

What Is an energy exit fee? UK Meaning Explained

An energy exit fee is a charge a supplier may apply when a customer leaves a fixed-term energy tariff before it ends. It is set out in the contract, applies per fuel, and does not apply to standard variable or deemed contracts.

11 Jun 2026 · 1 min read

What Is an MPRN? UK Meaning Explained

An MPRN, or Meter Point Reference Number, is the unique reference that identifies a gas supply point at a property in Great Britain. It is tied to the property rather than the meter and is used when switching supplier or resolving a gas supply query.

11 Jun 2026 · 1 min read

What Is an MPAN? UK Meaning Explained

An MPAN, or Meter Point Administration Number, is the unique reference that identifies an electricity supply point at a property in Great Britain. It stays with the property rather than the meter and is used when switching supplier or querying a supply.

11 Jun 2026 · 1 min read

What Is the Priority Services Register? UK Meaning Explained

The Priority Services Register is a free support service that energy suppliers and network operators must offer to customers in vulnerable circumstances. It provides extra help such as advance notice of power cuts, accessible bills and priority support during outages.

11 Jun 2026 · 1 min read

What Is the Warm Home Discount? UK Meaning Explained

The Warm Home Discount is a government scheme giving eligible low-income households in Great Britain a one-off rebate on their winter electricity bill, set at 150 GBP for 2025-26. The rebate is applied by the energy supplier rather than paid as cash.

11 Jun 2026 · 1 min read

What Is a deemed contract? UK Meaning Explained

A deemed contract is an energy supply arrangement that applies automatically when someone uses gas or electricity at a property without agreeing a tariff, such as after moving into a new home. Its rates are set by the supplier and are often higher than negotiated deals.

11 Jun 2026 · 1 min read

What Is the back billing rule? UK Meaning Explained

The back billing rule is an Ofgem protection that stops energy suppliers charging customers for gas or electricity used more than 12 months ago, where the customer was not correctly billed for it through the supplier's fault. It limits how far back unbilled charges can reach.

11 Jun 2026 · 1 min read

What Is estimated billing? UK Meaning Explained

Estimated billing is when an energy supplier calculates a bill using a predicted level of consumption rather than an actual meter reading. It is used when no current reading is available, and is corrected once a real reading is submitted or taken.

11 Jun 2026 · 1 min read

What Is a kWh? UK Meaning Explained

A kWh, or kilowatt hour, is the standard unit of energy used to measure gas and electricity consumption on a bill. It represents the energy used by a one-kilowatt appliance running for one hour, and is the quantity suppliers charge the unit rate against.

11 Jun 2026 · 1 min read

What Is Economy 7? UK Meaning Explained

Economy 7 is an electricity tariff that charges two unit rates across the day, a cheaper rate for seven off-peak night hours and a dearer rate during the day. It suits homes that can shift consumption, such as storage heating, into the night period.

11 Jun 2026 · 1 min read
What Is a SMETS2 Smart Meter? UK Guide to Second-Generation Smart Meters

What Is a SMETS2 Smart Meter? UK Guide to Second-Generation Smart Meters

A SMETS2 smart meter is the second-generation smart meter used in Great Britain that sends meter readings automatically to any supplier over a shared national network. It keeps its smart functions when a household switches supplier, unlike the earlier SMETS1 design.

16 Jun 2026 · 5 min read

What Is dual fuel? UK Meaning Explained

Dual fuel is an arrangement where a single supplier provides both gas and electricity to a home, usually billed together on one account. It contrasts with taking each fuel from a different supplier on separate contracts.

11 Jun 2026 · 1 min read

What Is the energy price cap? UK Meaning Explained

The energy price cap is a limit set by Ofgem on the rates a supplier can charge customers on a standard variable tariff in Great Britain. It caps the unit rate and standing charge per fuel, and is reviewed every three months.

11 Jun 2026 · 1 min read

What Is a unit rate? UK Meaning Explained

A unit rate is the price an energy supplier charges for each kilowatt hour of gas or electricity consumed, shown in pence per kWh. It is the variable part of an energy bill that rises and falls with how much energy a household uses.

11 Jun 2026 · 1 min read

What Is a standing charge? UK Meaning Explained

A standing charge is a fixed daily fee on an energy bill that covers the cost of supplying gas or electricity to a property, regardless of how much energy is used. It is charged every day, even when consumption is zero.

11 Jun 2026 · 1 min read
UK Energy Supplier Complaints Statistics 2026

UK Energy Supplier Complaints Statistics 2026

UK energy supplier complaints statistics for 2026: Energy Ombudsman complaint volumes and categories, Citizens Advice supplier star ratings, Ofgem enforcement fines and complaint rates by supplier, every figure cited inline.

16 Jun 2026 · 8 min read
UK Broadband Statistics 2026

UK Broadband Statistics 2026

UK broadband statistics for 2026 from Ofcom primary sources: full-fibre and gigabit coverage, average speeds and pricing, complaints by provider, social tariffs and take-up, every figure cited inline with source and date.

16 Jun 2026 · 8 min read
UK Council Tax Statistics 2026

UK Council Tax Statistics 2026

UK council tax statistics for 2025-26 and 2026-27: average Band D bills by nation and region, annual increases, referendum thresholds, collection rates and arrears, sourced from MHCLG, gov.wales and gov.scot.

16 Jun 2026 · 9 min read
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