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Last updated Sep 23, 2026
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11 guides in this section Latest first

Professional services pack

Accountancy and bookkeeping businesses must be supervised for anti money laundering, either by a professional body or by HMRC, and must carry out client due diligence before acting. An engagement letter defining scope is the single document that prevents most fee and liability disputes.

12 Sep 2026 · 3 min read

Childcare and nurseries pack

The EYFS statutory framework sets minimum staff to child ratios of one to three for under twos, one to four for two year olds and one to thirteen for three year olds and over with a qualified teacher. Every setting must have a designated safeguarding lead and written safeguarding procedures.

12 Sep 2026 · 3 min read

Cleaning services pack

Cleaning products are covered by COSHH, so employers must assess exposure and keep safety data sheets available to staff. Cleaners frequently work alone and out of hours, which is the risk most commonly missing from a small contractor's paperwork.

12 Sep 2026 · 3 min read

Beauty and personal care pack

Treatment records including health information are special category data under UK GDPR, so they need a lawful basis, a retention period and secure storage. Insurers also require a signed consultation and, for many treatments, a patch test recorded before the appointment.

12 Sep 2026 · 3 min read

Transport, courier and logistics pack

Operators of goods vehicles over 3.5 tonnes need an O licence and must keep maintenance records for fifteen months, with drivers hours and tachograph records kept for at least a year. Traffic commissioners act on record failures as readily as on roadworthiness.

12 Sep 2026 · 3 min read

Retail and ecommerce pack

Online sellers must give consumers a fourteen day cancellation right and prescribed pre-contract information, and refund within fourteen days of goods being returned. Faulty goods carry a thirty day short term right to reject that cannot be excluded by a returns policy.

12 Sep 2026 · 3 min read

Plumbing, heating and trades pack

Anyone working on gas appliances in the UK must be on the Gas Safe Register, and landlords must hold an annual gas safety record for every appliance. Consumer contracts agreed in a customer's home carry a fourteen day cancellation right that most trades never mention in writing.

12 Sep 2026 · 3 min read

Construction and subcontractors pack

Under CDM 2015 every construction project has duty holders, and any project lasting more than thirty working days with more than twenty workers at once must be notified to the HSE. Contractors in CIS must verify every subcontractor with HMRC before the first payment.

12 Sep 2026 · 3 min read

Hospitality and food pack

Every UK food business must have a documented food safety management system based on HACCP principles, and since October 2024 all qualifying tips must be passed to workers in full with a written policy available to staff. Food hygiene ratings are published, so the paperwork is public facing.

12 Sep 2026 · 3 min read

Care providers pack

A care provider holding a sponsor licence must keep a right to work file, absence records and up to date contact details for every sponsored worker, and report most changes to the Home Office within ten working days. Licence revocation stops international recruitment immediately.

12 Sep 2026 · 3 min read

Letting and estate agency pack

Letting agents in England must belong to a government approved redress scheme, hold client money protection, and complete a right to rent check on every adult occupier before a tenancy starts. Renting to someone without the right to rent can cost up to £20,000 per tenant.

12 Sep 2026 · 3 min read
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