Cleaning services pack
Cleaning products are covered by COSHH, so employers must assess exposure and keep safety data sheets available to staff. Cleaners frequently work alone and out of hours, which is the risk most commonly missing from a small contractor's paperwork.
Sector pack · 27 documents · 148 pages
The short answer
Cleaning products are covered by COSHH, so employers must assess exposure and keep safety data sheets available to staff. Cleaners frequently work alone and out of hours, which is the risk most commonly missing from a small contractor's paperwork.
Who this pack is for
- Commercial and domestic cleaning contractors
- Firms bidding for office or school contracts
- Businesses with lone workers and key holding duties
- Operators managing staff across multiple sites
- Companies completing client health and safety questionnaires
Not for you if: You provide specialist decontamination or asbestos related work, which needs licensed procedures.
What it solves
A tender asks for COSHH assessments and a lone working policy.
A cleaner is injured by a chemical mix and no assessment exists.
Keys to a client site go missing with no key holding record.
What the law requires
COSHH for cleaning chemicals
Employers must assess exposure to hazardous substances, use safety data sheets, and put controls in place. Decanting and mixing products is where most incidents happen.
Source: HSE, COSHH guidance
Lone working
There is no general prohibition on lone working, but the risk must be assessed and arrangements made for monitoring and emergencies.
Source: HSE, protecting lone workers
Site specific method statements
Clients increasingly require a written method statement per site, covering access, equipment, chemicals and hours, as a condition of contract.
Source: HSE; client prequalification practice
What is in the pack
| ID | Document | Pages |
|---|---|---|
| CLN-01 | Site specific method statementHSE | 5 |
| CLN-02 | COSHH register for cleaning productsCOSHH 2002 | 6 |
| CLN-03 | Key holding and security procedureClient contract practice | 4 |
| CLN-04 | Lone worker check in logHSE INDG73 | 3 |
| CLN-05 | Service specification and scheduleConsumer Rights Act 2015 | 4 |
Includes the core twenty two: employment contract, staff handbook, disciplinary, grievance, absence, holiday, right to work, leaver, pay and pension, customer and employee privacy notices, retention schedule, data protection policy, subject access procedure, health and safety policy, risk assessment, fire risk assessment, accident book, terms of sale, late payment letters, expenses policy, year end checklist.
How updates work
Every document carries a version number and a reviewed date. On the first Tuesday of each month the pack is checked against its primary sources. If anything has changed you receive the updated file and one line explaining what moved and why. If nothing has changed you receive an email saying so.
April and the Budget are the months when most figures move.
Questions
Will this win me contracts?
It gives you the documents that prequalification asks for. Pricing and references still decide the award.
Do I need safety data sheets for every product?
Yes, for hazardous products, kept accessible to staff. The register indexes them.
Does it cover domestic cleaning?
Yes, with the lone working and key holding procedures adapted for homes.
Are staff employed or self employed?
Both are covered. The cover sheet flags which documents change with status.
How is it delivered?
By email, as Word and PDF files, personalised with your company details.
Sources
Built from published UK primary sources only: HSE, COSHH guidance, HSE, protecting lone workers, HSE; client prequalification practice. No secondary or aggregator sources are used.
Order the cleaning services pack, or ask about an association licence covering your whole membership.
Email support@kaeltripton.comThese documents are drafted from published UK primary sources and are a starting point you adapt to your own circumstances. They are not legal, tax or immigration advice, and documents you edit become your responsibility.