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Hospitality and food pack

Every UK food business must have a documented food safety management system based on HACCP principles, and since October 2024 all qualifying tips must be passed to workers in full with a written policy available to staff. Food hygiene ratings are published, so the paperwork is public facing.

Sector pack · 30 documents · 178 pages

The short answer

Who this pack is for

Independent restaurants, cafes, takeaways and pubs
Operators preparing for a food hygiene inspection
Venues handling tips and service charges
Businesses selling age restricted products
Multi site operators standardising records

Not for you if: You need a consultant to write a bespoke HACCP plan for a complex production process.

What it solves

An inspector asks for temperature records that were never kept.

An allergen question is answered wrongly and someone is harmed.

Staff query how tips are split and there is no written policy.

What the law requires

Documented food safety management

Food business operators must put in place procedures based on HACCP principles and keep them up to date. For most small caterers a structured pack of records satisfies this.

Source: FSA, food safety management for caterers

Allergens

The fourteen regulated allergens must be identified and information given for both prepacked and non prepacked food, with prepacked for direct sale requiring full ingredient labelling.

Source: FSA, allergen guidance and Natasha's Law

Tips must be passed on

The Employment (Allocation of Tips) Act 2023 requires qualifying tips to be paid to workers in full by the end of the following month, with a written policy and records kept for three years.

Source: GOV.UK, code of practice on fair and transparent distribution of tips

What is in the pack

ID	Document	Pages
HOS-01	Food safety management packFSA HACCP guidance	16
HOS-02	Allergen matrix and fourteen allergen recordNatasha's Law; FSA	6
HOS-03	Supplier approval and traceabilityFSA traceability	5
HOS-04	Cleaning scheduleFSA	4
HOS-05	Temperature logFSA	3
HOS-07	Tips and service charge policyTips Act 2023	5
HOS-08	Age verification policyLicensing Act 2003	4

And one more sector document: licensing conditions checklist. Includes the core twenty two: employment contract, staff handbook, disciplinary, grievance, absence, holiday, right to work, leaver, pay and pension, customer and employee privacy notices, retention schedule, data protection policy, subject access procedure, health and safety policy, risk assessment, fire risk assessment, accident book, terms of sale, late payment letters, expenses policy, year end checklist.

How updates work

Every document carries a version number and a reviewed date. On the first Tuesday of each month the pack is checked against its primary sources. If anything has changed you receive the updated file and one line explaining what moved and why. If nothing has changed you receive an email saying so.

April and the Budget are the months when most figures move.

Questions

Will this improve my hygiene rating?

The rating includes confidence in management, which is what documented procedures evidence. Structural and hygiene scores depend on the premises.

Is this a full HACCP plan?

It is a structured food safety management pack built on HACCP principles, suitable for most caterers. Complex manufacturing needs a bespoke plan.

Does the tips policy cover card and cash?

Yes, both, along with the allocation record the Act requires.

Do you cover Scotland and Northern Ireland?

Food standards guidance differs; the pack notes where Food Standards Scotland applies.

How is it delivered?

By email, as Word and PDF files, personalised with your venue details.

Sources

Built from published UK primary sources only: FSA, allergen guidance and Natasha's Law, FSA, food safety management for caterers, GOV.UK, code of practice on fair and transparent distribution of tips. No secondary or aggregator sources are used.

Order the hospitality and food pack

Checkout is handled by Stripe. You give your company name and sector there, we merge them into all 30 documents, and the pack is emailed to you.

Buy with 12 months of updates · £449 Documents only, no updates · £299

Templates, not legal advice, licensed for one business. Card payment in pounds. If you would rather pay on invoice, or you are buying for an association, use the form below.

Pay on invoice, or ask about an association licence

Questions before you buy? Write to us and we will answer the same day.

Email support@kaeltripton.com

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